Clinical Grade Security: How CloudGate PIAM Empowers Hospital Facilities Without Slowing Care
- Soloinsight Inc.
- Jun 5, 2022
- 5 min read
Updated: Jun 3
In Hospitals, Security Must Breathe with the Pulse of Care
Hospitals don’t shut down. They don’t sleep. They don’t pause when systems crash. Every second inside a healthcare facility is a negotiation between urgency and control.
You cannot compromise security. But you also cannot interrupt care.
And therein lies the paradox: How do you enforce airtight identity management across a sprawling network of clinicians, technicians, pharmacists, cleaning crews, and visitors—without ever slowing the flow of medicine?
The answer: You reimagine identity as a living, intelligent force—seamless, adaptive, and invisible until it must act.
Welcome to CloudGate PIAM by Soloinsight—where Physical Identity and Access Management (PIAM) doesn’t just protect a hospital. It protects how it heals.
The Traditional Model: A Wall That Often Blocks the Wrong People
Most hospital security systems were designed when identity meant a badge and access meant a door.
But today:
Clinicians float between wards, shifts, and sites
Vendors change weekly
Telehealth has blurred physical and digital boundaries
PPE obscures visual IDs
Emergency situations override clearance protocols
The result? Hospitals routinely face:
Unauthorized access to restricted wings
Delays at interlocked secure zones
Lost time in badge escalations
Compliance gaps in FDA, HIPAA, and Joint Commission audits
Worse, patients and families often endure the fallout—when care slows or security fails.
CloudGate PIAM: An Identity System That Understands Hospitals
Soloinsight’s CloudGate PIAM platform was designed for environments where every second matters, every person counts, and every zone has a purpose.
Instead of a rigid access model, CloudGate uses dynamic, role-based identity enforcement:
Doctors on call can access specific wings for their shift duration
Nurses are cleared for medication rooms during med pass hours
Infection control protocols can override standard access in real-time
Trainees can be limited to observation areas with automated logs
This is not just security. This is clinical logic, enforced through identity.
TRA Face ID: Biometric Entry that Recognizes Through PPE
Healthcare moves fast—and in sterile zones, even faster. But in full PPE, face shields, and masks, traditional biometrics fail.
CloudGate’s TRA Face ID rises above:
3D facial mapping that recognizes identities even in full PPE
Liveness detection to eliminate spoofing
Millisecond speed for zero-contact, zero-delay access
High-accuracy matching even in rotating staff environments
In one major trauma center, CloudGate reduced surgical suite bottlenecks by 32% during morning handoffs—simply by eliminating badge dependencies.
Access became not just faster, but frictionless.
Clinical Grade Security: Enforcing Compliance Without Breaking Workflow
Securing medication storage is a legal and ethical imperative—but traditional systems often slow things down:
Manual keys
Shared codes
Clipboards for logbooks
CloudGate enabled one large hospital group to enforce PIAM-based narcotics cabinet access:
Only licensed personnel can access, verified by biometric ID
Each access is time-stamped, role-verified, and digitally logged
Emergency override access is limited to designated leads and time-bound
In the first quarter after deployment, the facility saw:
100% DEA compliance
85% reduction in access violations
Faster incident investigation with instant log retrieval
Security didn’t get in the way. It cleared the way—for accountability.
Visitor Management Without Bottlenecks
Hospitals are homes to families during their most vulnerable moments. But visitors, when unmanaged, introduce real risk.
CloudGate PIAM transforms this experience:
Visitors pre-register from home via mobile links
On arrival, facial recognition verifies entry and checks against internal watchlists
Access is digitally bound to zones (e.g., maternity ward, ICU) and time-stamped
Unauthorized zone entry triggers real-time alerts
No badges. No plastic lanyards. No confusion.
Just a clean, welcoming, and secure experience for every family member who walks in.
Emergency Access: When Every Door Must Know the Situation
When emergencies strike—whether it’s a fire, mass casualty, or containment breach—access logic must shift instantly.
CloudGate enters Emergency Mode, redefining identity and access rules in real time:
Non-essential access is instantly revoked
First responders are issued mobile credentials, geofenced to response zones
Access logs turn live, providing floor-by-floor occupancy
Evacuation routes adapt dynamically based on live threats
One regional hospital used this during a pandemic lockdown:
Limited access to isolation wards only to trained, cleared personnel
Denied re-entry to those lacking current clearance
Logged every entry for federal reporting within hours of incident resolution
CloudGate didn’t just protect the hospital. It became part of its immune system.
Integration with Nurse Scheduling, EHR, and More
CloudGate connects with:
Nurse scheduling software (e.g., Kronos, UKG, Shift Wizard)
Electronic Health Records (EHRs)
Temperature and contact tracing devices
Incident response and visitor management platforms
This allows for:
Real-time access syncing with staff schedules
Emergency room roles activating different privileges
Credentialing syncing with state/national medical databases
Full compliance with OSHA, HIPAA, and CMS guidelines
Security, for once, doesn’t live in a silo. It becomes part of the clinical rhythm.
A Teaching Hospital’s Journey with CloudGate
A major teaching hospital integrated CloudGate across three locations and 7,000+ staff. In the first year, they achieved:
Zero downtime in secure zones during role transitions
98% accuracy in visitor zone compliance
Audit-ready compliance logs for federal and state inspections
Significant ROI by consolidating multiple identity systems into one intelligent PIAM platform
Most importantly, staff didn’t feel surveilled. They felt empowered.
Because CloudGate wasn’t watching them. It was working for them.
Contactless Identity Is the Future of Care
Steve Jobs once said: “Design is not just what it looks like. Design is how it works.”
CloudGate PIAM is designed not to look like security—but to feel like freedom.
Freedom to move seamlessly from trauma bays to secure medication rooms
Freedom to verify without touching anything
Freedom from paper logs, badge confusion, or approval bottlenecks
Freedom to care—knowing the system is behind you, not blocking you
This isn’t the future of hospital access.This is the standard for any facility that wants to combine clinical agility with airtight security.
Post-Audit Peace of Mind: Always Ready for Review
Regulatory audits in healthcare are not optional. They are thorough, frequent, and unforgiving. Empower Hospitals with Clinical Grade Security via PIAM.
CloudGate delivers:
Pre-configured compliance reporting by department, user type, or timeframe
Biometric and role-based logs that prove access integrity
Automatic integration with HR, training, and credentialing systems
Instant rollup reports for DEA, OSHA, HIPAA, and CMS compliance
No binders. No surprises. No rushes.
Just evidence—always ready.
Tomorrow’s Hospital, Today
The future of hospital security is:
Autonomous
Context-aware
Zero-trust enforced by real-time identity
Synchronized with care workflows
CloudGate is already testing:
Voice-activated access tied to biometrics
AI-based threat modeling across facilities
Remote credential management for traveling clinicians
Global responder identity federation for disaster relief scenarios
This is not “what if”. This is what’s next.
Contact Soloinsight for a Personalized Demo
Want to experience how your hospital can deliver seamless, secure access—without slowing care?
Contact Soloinsight today to schedule a personalized demo of CloudGate PIAM. Discover how your facility can enforce identity, protect compliance, and empower your people—all at once.
