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FDA-Proof Access: How CloudGate PIAM Automates Regulatory Readiness in Pharma Facilities

  • Soloinsight Inc.
  • May 12, 2022
  • 4 min read

Updated: May 26


FDA-Proof Access: How CloudGate PIAM Automates Regulatory Readiness in Pharma Facilities

Regulatory Pressure Is Relentless. Your Identity System Should Be Effortless.


In the pharmaceutical world, compliance isn’t a department—it’s a daily obligation.

Every square inch of a facility, every action inside a cleanroom, every contractor who walks through a door—it all falls under the watchful eyes of regulators.


Whether it’s the FDA, EMA, DEA, or an internal QA team, one truth remains:


You don’t get to prepare for an audit. You have to live in one.


Yet most pharma companies still manage physical access with fragmented systems. Legacy badge readers. Paper logs. Delayed revocation. Role creep.


And when the auditors arrive, the scramble begins.

But one top-tier pharmaceutical manufacturer decided to stop scrambling. They deployed Soloinsight’s CloudGate PIAM platform to transform access control from a patchwork of permissions into a precision tool for regulatory success.

Because when the difference between approval and warning letter is access-related, you don’t want “good enough.”

You want FDA-proof.


The Problem: Static Systems in a Dynamic Environment


Compliance leaders faced an all-too-familiar problem:


  • Employees accessing cleanrooms without verified GMP training

  • Contractors staying on-site longer than approved

  • Inconsistent logs between facilities

  • Manual access reviews that lagged behind org chart changes


The root issue wasn’t policy. It was infrastructure that couldn’t enforce policy in real time.


Compliance became a reaction. CloudGate turned it into a default state.


CloudGate PIAM: Built for the Inspection Before It Happens


The CloudGate platform reimagines physical identity and access around three foundational truths:


  1. Every person is a dynamic risk profile.

  2. Every door is a compliance event.

  3. Every access rule must enforce itself.


With this model, the system doesn’t just record who enters. It decides if they should be allowed to—and why.


TRA Face ID: Verified Entry Without Contact or Compromise


The first transformation came at the point of entry.


Plastic badges? Shareable. PINs? Forgettable. RFID cards? Lost or loaned.


CloudGate’s TRA Face ID system removed the guesswork.


  • High-definition biometric verification

  • Liveness detection to eliminate spoofing

  • Zero-touch access for GMP and sterile environments


In one API (Active Pharmaceutical Ingredient) facility:


  • Shared badge usage dropped to zero

  • Entry was reduced from 10 seconds to 4

  • Identity logs were 100% audit-ready—linked to biometric data, time, and training status


With TRA Face ID, access was no longer a door opening. It was a decision made by the system—with perfect memory.


Mobile Credentials with Live Compliance Logic


Static credentials belong in a different century.


CloudGate issued mobile wallet-based credentials, but with a twist: They were contextual.


Access was granted only if:


  • The individual was current on role-specific SOPs

  • Their GMP refresher was still valid

  • Their department and project alignment matched the access zone

  • Their supervisor had not suspended access privileges


From manufacturing leads to IT staff, everyone’s identity became compliance-aware.

No calls. No spreadsheets. No manual overrides.

And when someone left the company? Their credential died with their access.


Contractors That Don’t Compromise Standards


One of the greatest regulatory risks? Third-party access.


  • HVAC crews in sterile zones

  • QA vendors reviewing packaging lines

  • Maintenance teams in cold-chain storage areas


Historically, their access was managed via email approvals, temporary badges, and clipboards.


CloudGate changed the game with its Contractor Compliance Management module:


  • Contractors self-register with credentials and certifications

  • Only verified individuals receive access

  • Credentials auto-expire after the approved period

  • Biometric validation ensures the person using the credential is the person approved


In one compliance-heavy facility, this approach cut access-related findings during DEA inspection by 100%.


Centralized Command for Multi-Site Operations


With CloudGate, pharma enterprises with multiple sites now operate from a single source of access truth:


  • Real-time dashboards tracking entry, denial, and anomalies

  • Audit logs formatted for FDA, EMA, MHRA, and ISO 27001

  • One-click reports for role-based access reviews

  • Geo-specific credential rules tied to facility-level regulations


Now, when the corporate auditor says, “Show me everyone who entered the Schedule II storage vault in the past 30 days,” the answer is a click away.


Zero Trust Enforcement = Zero Regret


CloudGate built physical access around the Zero Trust principle:


  • Never trust. Always verify. Every time.


That means:


  • Access only works at the exact place and time it should

  • Training status is validated at the point of entry—not just in HR records

  • Clearance changes take effect immediately, not after the next sync

  • Access rules are adaptive, not static


The result is a platform that not only prevents violations—it prevents the possibility of violations.


Predictive Compliance: Powered by AI


The platform doesn’t just monitor. It learns.


  • Are certain employees repeatedly requesting access outside of role?

  • Are failed entry attempts clustering around specific zones?

  • Is a training lapse likely to create a compliance gap next week?


CloudGate uses AI to generate:


  • Risk heatmaps

  • Predictive alerts

  • Automated credential audits


Compliance no longer lives in the past. It becomes predictive, preventative, and proactive.


Tangible Results Across Every Metric


In just six months of full deployment:


  • Audit violations linked to access dropped by 96%

  • Contractor onboarding time reduced by 78%

  • Training-related access denials dropped to zero

  • FDA and internal audit prep time cut by 80%


And perhaps most telling—security, HR, and compliance finally operated from the same platform, with a shared language and live data.


Future-Proofing for Global Pharma Standards


CloudGate is already helping clients move beyond today’s challenges.

What’s next?


  • Blockchain-based credentialing to share access rights across partner companies

  • Digital twin simulations of access events for inspection-readiness drills

  • Federated identity systems for global R&D and production access

  • Post-quantum encryption for ultra-sensitive biometric data


This isn’t just about regulatory survival. It’s about strategic advantage.


Conclusion: Build Access for the Inspectors Who Haven’t Arrived Yet


PIAM Automates Regulatory Readiness


Steve Jobs once said, “Details matter. It’s worth waiting to get it right.”


In pharma, the details that matter most are the ones that show up during an inspection.

CloudGate makes sure you're not waiting. You're ready—automatically. Identity is no longer a risk. It’s your most reliable compliance asset. PIAM Automates Regulatory Readiness.


With biometric verification, mobile credentials, and logic-driven access enforcement, Soloinsight’s CloudGate PIAM platform makes your entire facility inspection-proof—by design.


Contact Soloinsight for a Personalized Demo


Want to turn your next audit into a non-event?


Contact Soloinsight today to schedule a personalized demo of the CloudGate PIAM platform. See how automated identity, smart credentials, and real-time compliance can eliminate surprises—and elevate your regulatory readiness.




 

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