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Lab Locked Down: How Face ID and CloudGate PIAM Safeguard Pharmaceutical R&D

  • Soloinsight Inc.
  • May 29, 2022
  • 4 min read

Lab Locked Down: How Face ID and CloudGate PIAM Safeguard Pharmaceutical R&D

Innovation Is Fragile. Identity Must Be Bulletproof.


Inside pharmaceutical R&D labs, the stakes aren’t just high—they’re historic.

This is where life-saving therapies are born. Where antiviral compounds are refined. Where breakthrough biologics are tested at the molecular level.


It’s also where billions of dollars in intellectual property are stored—sometimes in a single vial, sometimes in a single line of data.


And yet, many labs still operate with the most basic access control systems: plastic badges, keypad locks, sign-in sheets.


In a world where science accelerates by the hour, physical security is stuck in the last century.


That’s why a global pharmaceutical R&D organization turned to Soloinsight’s CloudGate PIAM platform to solve the ultimate question:


“How do we secure innovation without slowing it down?”


Their answer: build access around identity, not infrastructure. Build trust on verification, not assumption. And build a system that feels as seamless as the science it protects.


The Threat Isn’t Always Obvious. But It’s Always There.


In pharmaceutical R&D, breaches don’t always come from outside.


  • A postdoc enters a restricted genomic lab without up-to-date training.

  • A departing chemist’s badge still works for a week after their last shift.

  • A vendor is given temporary access—but no one remembers to revoke it.


These aren’t hypotheticals. These are daily vulnerabilities in facilities using static access systems to manage dynamic identities.


And when a patent, a prototype, or a formula is compromised, it’s not just money that’s lost—it’s trust, timeline, and scientific credibility.


CloudGate PIAM: A Lab's Best Line of Defense


Soloinsight’s CloudGate PIAM platform was deployed not just to improve access, but to rethink identity across the R&D lifecycle.


From early-stage formulation labs to high-containment biologics suites, CloudGate created a system where:


  • Every person is verified at the point of entry.

  • Every access point understands roles, rules, and risk.

  • Every identity is live, context-aware, and compliance-verified.


What emerged wasn’t just more security. It was a new way of working—where safety, science, and simplicity intersected.


TRA Face ID: Your Face Is Your Access


In cleanroom labs and sterile research suites, shared devices are a liability. Plastic badges are easily lost. PIN codes are forgettable—and sometimes shareable.


CloudGate’s TRA Face ID offered something better:Hands-free, foolproof identity.


  • Facial recognition with anti-spoofing and liveness detection

  • Seamless entry with no touchpoints or badge readers

  • Biometric logs linked to real-time audit systems


In one virology lab, TRA Face ID replaced all legacy badge readers. Within 30 days:


  • Unauthorized access attempts dropped by 94%

  • Entry time was reduced by 40% per researcher

  • Hygiene scores improved in lab entry zones


Because identity shouldn’t rely on what you carry. It should be who you are.


Dynamic Credentials for a Dynamic Workforce


In R&D environments, people don’t stay still. Researchers rotate between projects. Technicians support multiple labs. Protocols evolve with regulatory milestones.

Static access rules don’t work in a dynamic research environment.


CloudGate solved this with mobile wallet credentials tied to living identity profiles:


  • Updated automatically based on training status, lab assignment, and project phase

  • Revoked remotely the moment a credential is compromised

  • Time-boxed and geo-fenced for specific lab zones


Now, access aligns with role, regulation, and real-time context—not outdated templates or guesswork.


Compliance-First, Not Compliance-Forced


Lab access isn’t just a security issue. It’s a compliance minefield.


CloudGate made compliance effortless by linking access with:


  • SOP completion

  • Regulatory training (GMP, GCP, Biosafety)

  • HR data on employment status

  • Lab manager approvals tied to project stages


If you're not cleared—you don’t get in. Period.


No emails. No delay. No arguments.


And when auditors request access logs? CloudGate delivers:


  • Instant reports by date, room, personnel, and clearance

  • Proof of compliance with 21 CFR Part 11, GLP, and internal SOPs

  • Immutable logs with biometric verification


Vendors, Visitors, and Vetted Access


Most breaches in pharma don’t come from hackers. They come from contractors.

Calibration techs. Airflow inspectors. Equipment vendors. Clinical reviewers.


With CloudGate’s Contractor Compliance Module, every temporary person is treated like a permanent risk—until verified.


  • Pre-registration before arrival

  • Document uploads for background checks and certifications

  • Biometric enrollment on arrival

  • Auto-revocation after job completion


And every action—entry, exit, denied access—is logged and traceable.


One Dashboard. Every Door.


Previously, each lab had its own process.Badge logs here. Excel lists there. Security protocols sent by email.


Now, with CloudGate:


  • Security sees all identities, labs, and access points in one unified dashboard

  • Lab managers can approve, deny, or adjust access from anywhere

  • Compliance leads can audit history with just a few clicks


It’s not just centralized. It’s live. And when timelines move fast, live access matters.


Analytics That Learn. Access That Predicts.


CloudGate didn’t stop at automation. It began learning.


  • Which labs had the most failed access attempts?

  • Which roles frequently requested out-of-scope entry?

  • Which identity patterns flagged early signs of internal risk?


With every insight, the system got smarter. And smarter systems mean safer science.


What Changed: Measurable Results Across the Board


After full deployment in four R&D hubs:


  • Access-related incidents dropped by 92%

  • Training-based lockouts eliminated all non-compliant lab entries

  • Time-to-clear for vendor access dropped from 48 hours to under 6

  • FDA audit readiness reached 100% compliance across three sites


But the biggest change was cultural. Scientists no longer saw security as an obstacle. They saw it as an ally.


The R&D Environment of the Future


This wasn’t the end. It was the beginning.


CloudGate is laying the foundation for:


  • Digital twin access modeling—simulating lab traffic and risks in real-time

  • Self-sovereign identity tokens for cross-institution research partnerships

  • AI-driven access approvals that adapt based on lab capacity, clearance, and risk signals

  • Blockchain credentialing for globally verified researchers and vendors


Because when the science is this advanced, the security can’t afford to be anything less.


Conclusion: Build Security That Thinks Like a Scientist


CloudGate PIAM Safeguard Pharmaceutical R&D


Steve Jobs believed in tools that empowered creators—not got in their way.

In pharmaceutical R&D, your creators are researchers. Biologists. Data scientists. Engineers.


CloudGate gave them something new: Security that moves at the speed of discovery.

It didn’t interrupt workflows. It illuminated them. It didn’t question trust. It earned it—with every verified entry, every clean audit, every safe breakthrough. CloudGate PIAM Safeguard Pharmaceutical R&D. This is how labs are locked down. Not with barriers—but with brilliance.


Contact Soloinsight for a Personalized Demo


Is your R&D facility ready for access control that’s as intelligent as your science?

Contact Soloinsight today to schedule a personalized demo of the CloudGate PIAM platform. Experience a security platform designed to protect your data, your people, and your future discoveries.




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