Visitor Lifecycle Management
Complete visitor lifecycle management at multiple locations with a cloud, on-prem or hybrid visitor platform that uses an intuitive guest and host experience to deliver unparalleled security.
Self Service Kiosks
Artificial Intelligence Driven Workflow Engine
Reflect your brand identity throughout the visitor experience. You can choose your colors, upload your logo and background image, and personalize the text on every screen
Visitor photos are captured directly on the kiosk. The photo is printed on their badge and is saved in your visitor directory. It is also sent to the host so he recognizes his guest instantly.
Custom workflows can be set to capture additional information from the visitor. If the visitor is not visiting your Data Center, he won’t see the screens related to Data Center security.
Repeat visitors can opt-in to Face Recognition. Visitors are recognized instantly on their next visit. Take the visitor experience to a whole new level with CloudGate Smart Lobby App.
Already available in more than 10 languages, our kiosk app greets visitors from everywhere. Need an additional language? Just ask and we’ll add it. Bienvenue, Willkommen, 欢迎!, مرحبا
NDA AND WAIVERS
Your visitors can sign your NDA, Waiver or health and safety instructions right on the screen. All signed documents are directly available in CloudGate Portal, Dropbox and OneDrive.
To increase the speed of check-in process, QR codes are included in your visitors’ invitation emails and text messages and can be added to their digital wallets (smartphones, smart watches etc.)
Whether you have more than one lobbies to your building or multiple locations around the world, you can use single CloudGate account to manage them all.
Share a building with other organizations? Use the same kiosk to check-in all visitors. Your guests select your logo on the screen and complete the check in process.
KIOSK OPTIONS FROM OUR PARTNERS
TABLE TOP OPTIONS
VISITOR BADGES & CREDENTIALS
CloudGate works with existing printers you have. Badges can be printed automatically as visitors check-in, or within the Smart Reception App.
IDENTIFY VISITOR TYPES
Color code your badge designs for each role and just define rules in the web portal. Now interviewees can be easily identified from distance since they have a ORANGE badge whereas regular visitors have BLUE.
CUSTOM BADGE DESIGN
Fully customize your badges with our online badge designer. Add your logo and a QR code, change fonts and colors, insert images and texts, and choose from a range of design themes. We also do free customization of your badge designs.
ANY TYPE OF BADGE
Use the badges that satisfy your needs. You can use paper badges, self adhesive labels, swipe cards, badges that expire or anything else.
ADD USEFUL INFO
Add useful info to the visitor's badge like the meeting room number, WiFi Password, Safety Icons, Zones Info etc. This way your visitors will have all the necessary info they need and an employee can guide the guest if they are lost.
If you are expecting your reception to get busy or simply want to plan in advance, you can print individual or group visitor badges before they arrive.
ONE SYSTEM TO INTERFACE YOUR VISITORS TO YOUR BUILDING SECURITY
CloudGate integrates seamlessly with your PACS for a streamlined visitor experience. Issue and Activate Prox Cards or Enroll Visitor's Biometrics to give them unescorted access to Turnstiles, Elevators, Doors etc.
Amaze your guests by sending them boarding pass style visitor pre-invites
that they use to check-in at your lobby or to gain unescorted access to
your parking, turnstiles, doors, elevators and wi-fi.
Visitor App is available on both iOS and Android platforms for free. Visitors can use this app at any property that is powered by CloudGate Platform for quick check-in and to gain access at your property.
Visitor QR Pass is generated through your PACS solution as per the access levels assigned to the visitor type. Visitors can use the QR Pass to gain unescorted access to your Parking, Turnstiles, Elevators and Doors.
EMAIL AND TEXT
Fully customize Email and Text pre-invites with your branding. Pre-register your visitors through the portal or calendar. Your guests receive an invite and they’re included in your visitor list for that day.
Make sure your visitors feel confident about finding your building. Send them an email invitation with a map, directions, PDF attachments, and your phone number to reach you if they’re late.
Screen your visitors against internal lists or a third-party database and trigger instant notifications when a flagged person is invited. Define security levels and alert relevant people or groups.
GUEST WI-FI ACCESS
Cloudate supports WiFi systems such as Cisco, Aruba and Aerohive and offers an easy password-free access to your guest network which automatically expires upon check-out.
RECEPTIONIST APP FOR WALK-UP VISITORS
ENSURE YOUR BUILDING SECURITY BY RESTRICTING ACCESS TO UNWANTED VISITORS
FACE RECOGNITION , IDENTITY AND TEXT BASED WATCHLIST WORKFLOWS
BOLO / Watchlists
Identification in Motion
Photo to 3D Face Matching
Photo to Photo Matching
3D Face to 3D Face Matching
DL Photo to 3D Face Matching
Passport Photo to 3D Face Matching
Name to Name Text Matching
DOB, DL #, Other Database Matching
AUGMENTED REALITY AND SPATIAL AWARENESS
CloudGate platform offers comprehensive real-time dashboard widgets and live activity stream.
When a visitor signs in, their details automatically appear on the visitor dashboard. Easily navigate or simply search for a specific sign-in to view visitor photos, sign-in times, signed legal documents and more.
CLOUDGATE IMPROVES SECURITY FOR TENANTS AND THEIR GUESTS
WELCOME THE FUTURE TODAY
Empower your security team with Augmented Facial Recognition
and hands free Drivers License / QR Pass scanning and portable Badge Printing
GUEST PARKING MADE EASY
Eliminate the hassle of managing visitors and make your guests’ lives easier when they arrive.
Reserve parking spots for your guests with or without license plate number, which means their spot will be waiting for them when they arrive on the property. Guests can choose to use the CloudGate App or the Visitor QR Pass to gain access to your secure parking lot. License Plate Recognition (LPR) can also be enabled for automated vehicle check-in and tracking. You can also set visitor arrival notifications at the parking access level.
SECURE GUEST WIFI ACCESS
CloudGate supports WiFi systems such as Cisco, Aruba and Aerohive and offers an easy password-free access to your guest network which automatically expires upon check-out.
CloudGate offers rotating WPA keys on the Wi-Fi network every 24 Hrs. This gives you the opportunity to offer secure encrypted guest WIFI every day. CloudGate offers password-less hassle free guest on-boarding experience that simply requires the visitors to scan their Visitor QR badge, Visitor Invite or scan their Face to obtain Wi-Fi access in seconds.